Gilles Ferland | VP of Product Management

Gilles Ferland | VP of Product Management
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Recent Posts

How Cybersecurity Services Reduce Worries and Risks in an NG9-1-1 World

Posted by Gilles Ferland | VP of Product Management on June 19, 2019

Gilles Ferland explains how the right combination of expert cybersecurity services helps PSAPs prevent, detect, and quickly recover from cyberattacks.

While all public safety answering points (PSAPs) are experts in public safety, most are not experts in cybersecurity. They simply don’t have the IT staff or the budgets needed to keep pace with rapidly evolving cyberthreats. To ensure adequate protection as they move to Next Generation 9-1-1 (NG9-1-1) systems, PSAPs will need help from cybersecurity experts who specialize in public safety infrastructure. Here’s why.

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Cybersecurity and Business Continuity: Three Steps Every PSAP Should Take

Posted by Gilles Ferland | VP of Product Management on September 26, 2018

Our cybersecurity expert, Gilles Ferland, summarizes the key actions every PSAP should take as they build cybersecurity into business continuity plans.

Your business plan already covers contingencies and processes for just about every man-made or natural disaster that could affect your operations. But, with the move to IP-based Next Generation 9-1-1 (NG9-1-1) systems, new cybersecurity threats are emerging. That means you need to build robust cyberattack mitigation and containment measures into your business continuity plan.

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Tags: Insights

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