Solacom and Comtech Deliver Better NG9-1-1 Together

In Insights by Pierre Plangger | President March 08, 2019

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The acquisition of Solacom by Comtech creates the most comprehensive portfolio of standards-compliant public safety products and services for PSAPs.

The one thing we can count on in our industry is change.This month, our corporate structure changed with the acquisition of Solacom by Comtech. With the conclusion of this process, our team is now a part of the Comtech family. While this creates a few internal adjustments, the change in our corporate ownership will be transparent to our customers. On a day-to-day basis, it’s business as usual. As a subsidiary of Comtech, our team will continue to deliver Solacom’s call handling and management solutions directly to PSAPs nationwide. For PSAPs, the corporate changes bring more flexibility and integration to the NG9-1-1 migration process. By joining forces, Solacom and Comtech are better equipped to deliver the integrated products, services, and solutions the public safety market is looking for as agencies migrate to NG9-1-1. Together, we can now offer a broader range of options to our customers.

Network Solutions for Any Requirement

Comtech’s portfolio of core network communication solutions for NG9-1-1 includes:

  • IP selective routers
  • Location data platform
  • Next Generation Core Services (NGCS)
  • Text-to-911 for PSAPs
  • Text-to-911 for carriers
  • Voice over IP (VoIP) for E9-1-1
  • Voice over Wi-Fi (VoWiFi) for E9-1-1
  • Wireless E9-1-1 routing
These highly reliable offerings are trusted by service providers, states, and local jurisdictions nationwide, and they enable the successful handling of over five million 9-1-1 calls and texts each month.

End-To-End NG9-1-1 Systems

What’s important for PSAPs is that Comtech’s core network elements work seamlessly with Solacom’s flexible, purpose-built desktop call handling and management systems. So, in addition to its existing product and service offerings, Solacom can now offer new resources and capabilities that make it easier for PSAPs to establish standards-based, local, regional, and statewide 9-1-1 systems built with advanced ESInet networks and proven NGCS products.

Solacom will also provide complete integration services to ensure Comtech’s core network elements work seamlessly with Solacom’s flexible, purpose-built desktop call handling and management systems. This simplifies the migration to full NG9-1-1 and the many benefits NG9-1-1 delivers for public safety.

Better Together

So, from a PSAP’s perspective, Solacom and Comtech are better together. PSAPs get single-source access to the most comprehensive portfolio of standards-compliant public safety products and services available in the U.S. today. Beyond today, we have greater resources and additional talented employees to invest in innovative products and services that will enable more functionality in the network and at the desktop, including full multimedia call handling and management, real-time texting, and advanced location mapping.

We are energized by the technical possibilities this presents and we are committed to continuing to make the migration to NG9-1-1 an efficient, seamless process for every PSAP.

Get More Information

Read the press release for more information about Comtech’s acquisition of Solacom and visit the Comtech Safety & Security Technologies site for more information about Comtech’s NG9-1-1 offerings.

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